Privacy Policy
How Savoie's collects, protects, and handles your information when ordering authentic Louisiana groceries online.
Our Commitment to Customer Privacy
At Savoie's, we value your trust above all else. We do not sell, rent, or lease your personal contact information to third-party data brokers. Information gathered during your shopping experience is used strictly to fulfill your orders, provide shipment notifications, and deliver customer service.
Information We Collect
When you browse or place an order on savoies.cajungrocer.com, we may collect:
- Contact details: Name, shipping address, billing address, email address, and phone number.
- Order details: Items purchased, quantities, gift notes, and shipment delivery preferences.
- Technical data: IP address, browser type, device information, and site navigation patterns to optimize our store performance.
PCI-DSS Level 1 Payment Security
Your sensitive credit card details are never stored on our web servers. All card processing is handled directly through encrypted, tokenized connections with PCI-DSS Level 1 compliant financial partners (Square, PayPal).
All traffic between your web browser and our servers is secured with 256-bit SSL/TLS encryption.
Cookies & Tracking Technologies
We use essential cookies to maintain your shopping cart, preserve your login session, and remember regional shipping preferences. Analytical cookies help us understand which Louisiana recipes and products our customers enjoy most so we can continuously improve the catalog. You can configure your browser to reject cookies, though some checkout functions require cookies to operate.
Ask Boudreaux Culinary Assistant
Our virtual assistant “Ask Boudreaux” uses artificial intelligence to answer culinary questions and provide recipe advice. Conversations are processed to generate immediate helpful guidance. Please do not submit credit card numbers, passwords, or confidential personal information into the chat interface.
Your Privacy Rights & Contact
You may request a copy of the personal information associated with your account, request corrections, or request deletion of your account at any time by contacting our Louisiana support team:
Savoie's Customer Privacy
Email: order@cajun.com
Phone: (504) 655-9972
Address: 1008 Harimaw Ct W, Metairie, LA 70001